Helpdesk

VPN stands for Virtual Private Network. It’s a technology that allows you to create a secure connection online.

VPN uses an encrypted connection between your device and the VPN server, making your data unreadable to any third party that might try to intercept it. It also hides your real IP address so that you can protect your privacy and identity online.

The main reason you should use VPN is online security. But it also has other wonderful benefits, such as:

• Accessing content blocked in your country.
• Using public Wi-Fi safely.
• Privacy protection.
• Preventing websites from tracking you.
• Getting cheaper games or travel tickets.

Yes, VPN services are completely legal (in most countries).

For streaming, speed and low latency are key. WireGuard is currently the fastest VPN protocol, offering up to 3–4x higher speeds than older protocols thanks to its lightweight code and modern encryption. It’s ideal for Netflix, YouTube, gaming, or any high-bandwidth activity. Use VLESS when you need extra stealth or to bypass restrictions, giving you the best of both speed and privacy.

A no-log VPN is a VPN service that does not record your online browsing activity. This is important because:

• It ensures complete privacy.
• Reduces the risk of data leaks or breaches, since nothing sensitive is stored.
• Helps you stay truly anonymous online, rather than relying solely on encryption.

Octohide VPN is a strict no-log VPN, meaning your browsing history is never recorded. Multiple protocols like WireGuard, VPN-over-HTTPS, and VLESS, makes Octohide one of the most secure and private VPN options available.

Many smart TV apps work with VPNs, though not all TVs support native VPN apps. You can still use a VPN in several ways:

1. Native VPN apps – Some smart TVs, especially Android TVs, allow you to install VPN apps directly.
2. Router setup – Configure a VPN on your router so all devices, including your TV, are protected.
3. Screen mirroring or casting – Use a device with the VPN enabled to cast content to your TV.

More information on How to Set Up a VPN on Your Smart TV

Yes, you can use a VPN on gaming consoles, but most consoles don’t support native VPN apps. Here’s how to set it up:

• Router setup – Configure a VPN on your router so your console automatically uses the VPN connection.
• VPN-enabled device sharing – Share a VPN connection from your PC or laptop to your console via Ethernet or Wi-Fi.

Setting up a VPN on your router allows all devices connected to your network to benefit from the VPN without installing apps individually. Here’s a general guide:

1. Check your router compatibility – Ensure your router supports VPN connections.
2. Get VPN configuration file – Sign in to your VPN provider (like Octohide VPN) and download the router Wireguard configuration file.
3. Access router settings – Log in to your router’s admin panel (usually via a web browser).
4. Add VPN configuration – Upload the configuration file provided by your VPN provider.
5. Connect and test – Save settings, connect, and check your IP location to ensure the VPN is active.

More like this: How to Set Up Octohide VPN on a Router Using a WireGuard Configuration File

A VPN may help you access sports broadcasts restricted to certain countries by routing your connection through servers in regions where the content is available.

Users should ensure compliance with local laws and platform terms of service when using VPN services to access restricted content.

A VPN may help you access content by routing your connection through servers in different countries. This makes it appear as if you’re browsing from a location where the content is available.

Users should ensure compliance with local laws and platform terms of service when using VPN services to access geo-restricted content.

Yes, RAM-based (or “diskless”) VPN servers are more secure than traditional servers because they store all data in volatile memory. This means:

• Data is wiped every time the server restarts, leaving no trace of your browsing history.
• It prevents hackers or authorities from recovering sensitive information from the server’s storage.
• RAM-based servers are ideal for users who prioritize privacy and security, especially in high-risk environments.

No, a VPN, a proxy, and Tor serve similar goals, hiding your IP and protecting privacy, but work differently:

• VPN encrypts your internet traffic and routes it through a secure server, protecting all apps and devices on your network.
• Proxy only reroutes traffic from a specific app or browser and usually does not encrypt your data, so it’s less secure.
• Tor routes traffic through multiple volunteer servers for anonymity, making it very private, but slower and less practical for streaming or gaming.

VLESS with XTLS/REALITY is designed for stealth and firewall evasion, making your VPN traffic look like regular browsing. It can help bypass restrictions in highly censored regions.

The right VPN protocol depends on your needs and environment:

WireGuard → Best for most users. It’s fast, secure, and reliable, making it ideal for streaming, gaming, and everyday browsing.

VPNOverHTTPS→ Perfect if you live in or travel to countries with heavy censorship. It disguises your VPN traffic as normal HTTPS, making it very hard to block.

VLESS→ Recommended for those facing strict firewalls. It mimics real websites, making your VPN traffic nearly impossible to detect.

Yes, you can use our VPN for torrenting and P2P file sharing on selected servers. We provide optimized servers that support secure and anonymous P2P traffic—just check the server list in the app to find those marked for torrenting.

Yes, you can use Octohide VPN on a PC by exporting the WireGuard configuration from the app and importing it into a WireGuard client on your computer.

VPNs are generally safe, but the safety depends on the trustworthiness of the VPN provider you choose.

No, not all VPN providers are trustworthy. It's crucial to research and choose a reputable one.

Research and select a VPN with a strong privacy policy, no-logs policy, good server coverage, and positive user reviews.

VPNs can slow down internet speeds, but the extent varies depending on factors like the VPN provider, encryption protocol and server location.

Yes, Octohide VPN offer mobile apps for Android and iOS devices.

Paid VPNs generally offer better security, no ads, faster speeds, and more features compared to free VPNs.

A VPN can add an extra layer of security but doesn't replace good cybersecurity practices.

Yes, a VPN encrypts your internet traffic, preventing your ISP from seeing your online activity.

Yes, VPNs can help you access content restricted to specific regions by masking your IP address.

VPNs enhance privacy and anonymity but do not make you completely anonymous online.

Most VPNs (including Octohide VPN) are user-friendly and do not require advanced technical skills to set up.

You can check if your VPN is working by visiting websites that display your IP address and verifying it matches the VPN server's IP. Bare in mind some of such websites do not update their IP databases frequently therefore it is worthy to check it on multiple.

A VPN can introduce latency, affecting online gaming performance, so choose a VPN with low ping times.

Potential downsides include reduced speed, occasional connectivity issues, and the need to trust the VPN provider.

Troubleshoot VPN issues by checking your internet connection, verifying server availability, and contacting your VPN provider's support.