What should I do if I can’t connect or my connection keeps failing?
Published: 2025-10-29
Last updated: 2025-10-29
If you’re having trouble connecting or streaming - for example, if websites aren’t loading or videos won’t play - try changing your VPN protocol.
Here’s how:
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Open Settings
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Tap Connection Control
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Go to VPN Settings
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Switch to a different protocol
Changing the protocol often fixes most issues instantly and gets you back online without any hassle.
Still need help? Our support team is always ready to assist you.